Our Policies

1. Privacy Policy

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We respect your privacy and are committed to protecting your personal data.

 

When you place an order or contact us, we may collect personal information such as your name, email address, postal address, and payment details. This information is used only to process your order, respond to enquiries, and provide customer service.

 

We do not sell, rent, or share your personal data with third parties except where necessary to fulfil your order (for example, payment providers or delivery services).

 

Your data is stored securely and only kept for as long as necessary for legal, accounting, or business purposes.

 

You have the right to request access to, correction of, or deletion of your personal data at any time. To do so, please contact us at: mylittlegiftstore@gmail.com

 

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2. Cookie Policy

 

This website uses cookies to improve your browsing experience and help the site function properly.

 

Cookies are small text files stored on your device that help us understand how visitors use our website and enable certain features such as shopping baskets and secure checkout.

 

We may use:

 

Essential cookies – required for the website to work
Analytics cookies – to understand website traffic and improve performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

 

By continuing to use this website, you consent to our use of cookies.

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3. Terms and Conditions 

 

By using this website and placing an order, you agree to the following terms and conditions.

 

All products are described as accurately as possible. However, colours and appearance may vary slightly due to photography and screen settings.

 

Prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time.

 

Orders are subject to availability. We reserve the right to cancel an order if a product is unavailable or if there is an error in pricing or product information.

 

Payment must be made in full at the time of ordering.

 

We are not responsible for delays caused by postal services or events outside of our control.

 

All website content, including images and text, is the property of the business and must not be copied without permission.

 

 

4. Returns & Cancellation Policy

 

We want you to be happy with your purchase.

 

If you change your mind, you have 14 days from receipt of your order to request a return, in line with UK Consumer Contracts Regulations.

 

Items must be unused, in their original condition and packaging.

Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.

 

Once the returned item is received and inspected, a refund will be processed within 14 days to the original payment method.

 

Personalised or custom-made items are non-refundable unless they are faulty.

 

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery at [insert email address], including photos if possible, so we can resolve the issue quickly.

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