Shipping & Returns
Shipping Information
Domestic Shipping:
All of our products with be wrapped in Bubble wrap, or come in a padded Envelope. They will be shipped either by Royal Mail Tracked or Evri Tracked.
Flat Rate: Up to 1kg in Weight £3.99, 1kg or over £4.99
If you would like any gifts sent directly to another person please email us, and we can arrange that for you.
International: Flat Rate £10.00
Returns Policy:
Please read carefully
We will only accept Returns for manufacturing defects.
If an item is broken in transit you will need to follow these steps
1. Email Us as soon as possible
2. Take a picture of the packaging.
3. Take a picture of the damaged item inside.
4. Send us an email with the attached Pictures
5. We may ask for more information, or more pictures.
6. We will ask for the package to be returned to us
7. After inspection we will offer a Refund.
8. If the product has been damaged by Customer we May refuse to refund, deduct the shipping costs from the total, or offer a percentage refund ie 10%
This must be done within an hour of receiving or opening the package.
Failing to follow these procedures may result in a refund being refused.